Regardless of the metallurgic procedure you are interested, doing your homework is essential before choosing a metal heat treating facility so as to get the right company to perform the best task and offer a high level of customer service. Before you choose any metal heat treating services, be sure to evaluate the service provider based on the following criteria.
The first step to take is to identify if the company specializes in treating the type of metal that you want to be treated. Although various metal go through the same type of processes, the manner in which it is done depends on the materials being processed. For example, the stainless steel treating process and the carbon steel treating process, significantly differ. Stainless steel treating involve use of controlled, oxygen-free settings that use special furnaces produce while the other is usually executed in the presence of oxygen. Therefore make a decision based on the type of material you want to be treated before getting committed to a particular company.
How quickly a facility will complete an order will depend on several factors, particular; the kind of equipment it uses, the expertise in performing the procedure in question and the rate of satisfactory work finished on the first attempt. The turnaround time for a job will also be determined on the size of the company and the type of work done, however, how fast the turnaround time depends on the above factors. Hence there is a need to look check the equipment used and the expertise of the staff and ensure that they will lead to your order being completed in time.
Supply chain management is one of the factors should also consider. It can also reduce the time to finish an order by expediting the ordering and delivery process. A metal heat treating company providing supply chain management will get the necessary parts, complete the task and have the finished item delivered to the client.
Another thing is location, where the heat treating vendor is situated is important for logistics as well as cost of transport of shipping ease of access for induction service etc. So when looking for a company that will offer efficiency, choose one that is a convenient location near main roads and highways.
Lastly, check for references and the company’s track record, they will tell the reputation of the company and the quality of service to expect. Go through online reviews from past clients and request for a few references of their work. A research will give you a better position to know what sort of service you are likely to get.